PMI utilizes a transparent monthly reporting cycle that is prepared and presented to board members at each board meeting. These reports are easily customizable and readily available to all board members. Board members are truly in charge of HOA finances.
Each community receives a customized website to keep track of events, important community documents, and provide a means to establish effective communication. This is a patented product designed by PMI. Community Action Items allow homeowners to communicate with the board members and PMI in a private forum, creating a structure that promotes objective reporting of response times and work implementation.
Legal Relationships and Training
Some of the most expensive and troubling challenges HOAs can face are collections matters, covenant violations, and other legal issues. PMI has an in-house attorney that trains and advises our staff. In addition, we have strong relationships with all prominent HOA law firms and attorneys. We also offer quarterly training for board members to promote education and awareness of HOA law and practices.
The bottom line is that PMI will help your HOA navigate through any obstacle and maintain its financial stability by reducing expenses and planning for the future.
Supporting HOA’s Through Online Functionality
Both board members and homeowners have ongoing questions and needs. PMI provides each of our clients with a full-service, patented website that serves as an efficient communication tool. After all, communication is the key to satisfying homeowners.
Licensed, Patented Software Offers Two Levels of Access*:
The first level of access is for board members. It gives transparent access to confidential financial information, access to current task progress through Action Items, board meeting agendas and HOA membership records.
The second level is for all other community members. It provides a ONE-STOP location to pay dues, view important community documents (CC&Rs, General Rules, Meeting Minutes, Insurance Certificates, Financials, etc.), and post private messages through Action Items to the board and PMI to report sensitive information or report maintenance/community needs.
Community Action Items is a private forum homeowners use to report issues, complaints, make suggestions, personal requests and any other important communication that the board and PMI should handle. Action Items create a ONE-STOP location for board members to oversee PMI’s communication with homeowners, community managers’ progress on tasks and projects, and a place to take care of items between meetings. This service is one of many key assets PMI has developed to set us apart from our competitors.
* Patent # 8,918,424