Diversity – We understand that today’s communities are comprised of all types of homeowners. That’s why our management and association teams reflect this same mix of specialized talent, cultural backgrounds, and varied perspectives. Along with leveraging a proven community management mode of governance, our team’s understanding of what makes us all different provides for more harmony and respect within each community where we operate.
Exclusivity – We purposely select no more than three association clients per year to add to our portfolio, turning away more than 90% of all prospective clients. This exclusive service enables us to become part of the fabric of our community so we can personalize how we work with you. Committing our senior staff’s attention to your unique issues means faster resolution and enhanced homeowner satisfaction.
Innovation – We believe a successful property management company must evolve with the ongoing changes in society. In addition to regularly reading material from sources, such as TED Talks, Harvard Business Review, MIT Technology Review, and Psychology Today, our management team participates in industry conferences and training sessions.
Today’s world is driven by technological change, which means we must also be innovative in how we improve community management for our association clients. From iPads for Board Members to community apps for homeowners, our focus on technology has added efficiency, reduced costs, maximized available resources, and significantly improved the homeowner experience with their association. We regularly review our platforms and tools to see where we can add further value for our association clients.
Passion – We love what we do. Our team is passionate about driving change that enhances lives for those in the communities we serve. The Avalon Management Group’s mission is to create a better world for everyone!