Our team understands the needs of our communities and the importance of putting people first. We encourage homeowner participation and facilitate communication between the board, homeowners, and all stakeholders.
Industry leading technology:
Our online web-based portal system can be accessed on any device, anywhere in the world, 24/7. Homeowners can interact with the system to pay their assessments online, submit work orders, and explore community information. Board members can access important community business related to architectural requests, financial reports, violations with photos, and many other innovations.
Responsiveness is key:
As a member of a community, you care about your home, your neighbors, and the community, while at the same time, you have lives to lead and we work to address your concern in a timely manner. In addition to our customer service team, we ensure that all urgent or emergency calls are handled immediately, and all follow-up is completed by close of the next business day.
A better way to manage:
Our focus on the community has changed the industry and changed the mindset on how community management is done. Our hands-on, people first approach has shown our communities that there is more to community management than paperwork. From industry leading technology, a local in-house customer service team, to people who are engaged in the community, we have found that there is a better way to manage.