When it comes to community association management, poor service has unfortunately become the status-quo. At Link, we’ve built our organization around solving many of the most frequent challenges faced by condominium and HOA communities.
After years of feedback from association boards and owners, we understand the most important factors that determine quality management. In an industry where 20 to 1 community to manager ratios are the norm, Link’s model allows for a much smaller and manageable portfolio, ensuring that community managers can spend the time needed working as a true consultant with their clients. While many owners have come to expect several days or even week-long turnaround times for returned phone calls or emails, Link prides itself on providing the best communication tools in the market, allowing owners self-service options for getting the information they need quickly and responding to requests when needed in a timely manner.
With a network of trusted business partners, Link works with each client to provide a comprehensive review of the association’s financials and operations, and offers recommendations to help improve efficiency, lower costs, and meet important legal requirements. With the help of our in-house maintenance team, we inspect the assets of the association to implement preventative maintenance programs that can maximize useful life and financial planning advice for the board so that the funds will be there for when capital replacements are needed down the road. Lastly, we provide timely and accurate reports to keep the board well informed and up to date.
If your community association is in need of a better experience with your management partner, we’d love to chat.