ADT Commercial Services Overview
ADT provides monitoring services through our network of state-of-the-art monitoring centers. ADT infrastructure
reliability meets or exceeds regulatory agency requirements for alarm monitoring centers and our centers are
certified by Underwriters Laboratories and Factory Mutual. We have 12 monitoring centers across the country,
six of which are UL Certified and redundant. We have a dedicated center for National Accounts in Irving, TX. ADT
has exceptional monitoring infrastructure which qualifies them as one of the few providers authorized to receive fire
signals in New York City due to the city’s strict requirements that must be met for approved fire monitoring
companies in NYC.
Traditional Monitoring Services Include:
- Custom Designed Solutions for all Services
- Intrusion/Burglary Monitoring
- Holdup/Duress Signal Monitoring
- Fire Alarm Monitoring(including UL rated)
- Critical Condition Monitoring
- Access Control
- Hosted Access Control (Brivo)
- Managed Access Control (Honeywell)
- CCTV Camera System Design
- GSM – Cellular Communications for monitoring
- Internet eSuite Video Services
- Remote Video Verification
- Remote Guard Tour
- Remote Interactive Tour
- Maintenance Programs
- Standard ESP (Extended Service Plan)
- Fire Alarm Test and Inspection Services
- Managed Services
- Integrated Solutions
ADT Cybersecurity will install, configure, and service a powerful firewall that inspects all internet traffic, including encrypted communications. Our industry-certified experts optimize your protection with constant updates from our global threat network—we also manage firmware upgrades and hardware replacement.
ADT is an American based business serving consumers and businesses for over 140 years. After splitting from its parent company Tyco Integrated Security in 2012, ADT emerged as a separate company initially focused on home and small business security.
Since then, ADT merged with Protection 1, building upon their commercial capabilities and customer focused approach with over 10 strategic acquisitions that include ASG, Aronson Security Group offering risk management consultancy and Red Hawk Fire & Security providing leadership in fire, life safety and integrated security solutions. ADT is focused on decades of experiences serving commercial and national account clients across North America and Canada.
With a local presence and a national footprint ADT brings 17,000 dedicated employees, 4000 Field Technicians that have an aggregated tenure of over 11 years field service experience, 200 sales and service offices along with six redundant company owned dedicated UL & FM Approved Certified monitoring centers to provide alarm monitoring, service dispatching, technical assessment and support services.
As an organization ADT has invested in our core competencies to enhance our already well established and customer recognized technical and service capabilities. We have assembled top system integration talent and provide a holistic approach to the challenges that security leaders are facing today and must prepare for in the future.
Products & Services Portfolio
At ADT, we only partner with the most trusted manufacturers of security related products and will only offer a product to you if we’re 100% confident in its performance and reliability while always keeping our eyes open for new technology that can help your business.