At Eastern Security Inc. you’re not “just another client”, your part of our business. ESI Strives to be the Best security Company, by providing the best Guards for any job and the best service for our clients. With this also comes the task of opening our own in-house Centralized Dispatch center, that operates 24/7 365 days a year! The centralized dispatch center gives us an upper hand in the safety and security of your property! The Dispatch Center checks in with all guards on an hourly basis, giving our clients a trained professional, that is able to prioritize incidents giving an added layer of safety and security for your property and guests.
Eastern Security Inc. also provides our clients with daily shift and incident reports. ESI utilizes a computerized dispatching/ incident reporting software which eliminates any paper, and the chance of any reports getting lost. Every morning the site supervisor reviews reports and shift logs and will send them onto our clients for their review. Utilizing software such as this gives our clients another layer of involvement.
Above all and as a last resort, every client gets direct owner access with ESI. That means, you get the owners direct phone number, to call anytime day or night, if you have an issue or request you’ve got the Connection.