Defining Criticism in Social Media Policy

Question:

The example Social Media policy lists Prohibited Content which includes a listed item “Criticism”. Please expand on this category. If the HOA is not performing per the CCRs this could be construed as criticism and deleted by the site administrator, without satisfactory resolution. Thank you.

– David

 

Answer:

Hi David,

A social media policy that prohibits “criticism” may generally refer to harmful criticism that includes personal attacks, unfounded claims, or inflammatory remarks. It’s important to clearly define what type of criticism is prohibited in the social media policy. This will help the administrator understand which posts and comments are allowed. Moreover, it’s best to assign an administrator who exercises proper discernment and who puts the community’s best interests first. For further guidance on creating a social media policy, you may consult an HOA attorney and an HOA management company.

Disclaimer: We are not lawyers. The information provided on this website does not constitute legal advice.

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