Question:
Our HOA has decided to use a Facebook page as it’s method to communication with all residents about the community, activities and HOA; everything except personal items like violations and past due fees. Is this an acceptable method of communication because everyone does not use Facebook. One board member had to get a FB account solely for this purpose and my neighbor’s daughter joined the group so she can inform her Mom and Dad of what’s going on because they don’t like using Facebook. Also, if this is the only method of communication is it acceptable for their administrator removing and banning residents from the group when they have personal issues with that individual. The administrator posted something and the individual respectfully replied that they did not feel that this was the proper forum for her post. The individual was removed from the group and cannot join again. This person was one of the most active residents in the HOA, but can no longer have access to information. Shouldn’t the HOA be required to use some method of communication that provides communication available to all residents?
– Susie
Answer:
Hi Susie,
It depends on your governing documents. Your CC&Rs and bylaws should specifically indicate what methods of communication your HOA is required to use. If you dislike using social media for communication, reach out to your HOA board or manager and let them know how you feel.
Disclaimer: We are not lawyers. The information provided on this website does not constitute legal advice.
