October 2021 my HOA hired a maintenance company. Prior to this company, I have been advised of any missing HOA payments. We have two HOA’s , one didn’t transition over. The one which transitioned said I was missing one payment. I contacted the HOA and no one got back to me on which month may have been missed. I checked with the other and they told me, no missing months. Since I pay both at the same time, I requested multiple times which month was missing. No results from HOA or new maintenance company and I started accruing late fees. I was loosing sleep and Anxious due to this. So just to clear it up I sent the money for piece of mind. Now months later, I accrued another late charge for July. My bank online payment system was used with a request for July to be delivered 7/1/2022.
I sent proof to the maintenance company multiple times and they claim it was received on 7/14 and the late fee remains.
Which government agency can I contact to resolve this. It’s not so much the amount it’s only $10 now. It’s the fear they can keep charging me over and over again. One neighbor told us they charged him for submitting the payment early.
Thank you for any help.
For condominiums, you can file a complaint with the Office of the Condominium Ombudsman. Here is a copy of their comprehensive instructions for filing a complaint against condominium associations or managers. You may also call or e-mail your questions concerning your condominium to the Ombudsman at firstname.lastname@example.org. If that doesn’t work out or if you don’t live in a condo community, then you may want to seek further advice from a lawyer.
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