Question:
Our condominium association in New Jersey employs three staff members – a full time super, a full time assistant super and a part time staff member. They all receive their paychecks from our condominium association and our property management company is responsible for managing this staff. My question is about accountability. If one of the above mentioned staff members behave inappropriately toward a resident, who is responsible for their actions? There have been several incidences that have occurred between residents and staff and when complaints were lodged by the residents, both the property management company and the board denied any responsibility for the staff’s behavior and pushed it back to the homeowners.
– Anne
Answer:
Hi Anne,
If they are employed by the HOA, then the HOA should be responsible for them. If they are employed by the management company, then the company should be responsible for them.
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