[viviancortez]

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I live in a 160-home HOA community in Ohio. Our board has been thinking about creating a Facebook page for the HOA so members can post questions, announcements, and download documents easily. Have any of you guys done the same? What do you think about it?

[dolphran]

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Its not really a great idea to make a Facebook group for an HOA due to liabiltiy reasons… people might also use it as a place to rant ro complaint about stuff… theres a risk of foul language and all that… things could get ugly raelly fast…

[rebecca086]

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You might want to create a community website instead. There are lots of sites that offer free ones with templates readily available. If you want to splurge a little, you can hire someone to make the website for you according to your needs. A website is convenient and provides the same access to important HOA documents without becoming a sounding board for frustrated homeowners.

[Wayne1982]

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We have a Facebook page for our HOA. Things going well so far. Nasty comments here and there but nothing unmanageable. We just delete those anyway.

[earlh0808]

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Lawyers generally don’t recommend communities to use social media. Sure it’s convenient and great for communicating but it also has a lotta pitfalls as mentioned by others here

[damsme29]

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We also use Facebook and we jsut make sure to monitor the content regularly so we can stay on top of uncivil comments and posts and stuff like that.

[nixxiepull]

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Facebook might be free and easily accessible but it may also invite incivility and conflict. All in all not a good idea for HOAs.

[iambatman]

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Hi Vivian, I manage communities for a living, and I’ve gotta say that those with Facebook groups are just generally harder to manage. We’ve put social media rules in place, yet almost all of the communities with FB groups still encounter rude homeowners who take things a little too far online. It’s easier for owners to express their thoughts (in not-so-nice terms) behind a screen than in person, so it’s a slippery slope. It’s definitely a liability issue, too, so back out now while you still can.

[PEK-FL]

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Facebook algorithms decide what they THINK you may want or not want to see! It’s not a good way to post important information. Every message defaults to categories, and then you have to change it to “all messages” instead of their default message which chooses what you see or not see. Between a few of us, one person will see something posted the same hour, another 3 days later (such as a food truck event for the community!) FB pages for HOA’s are not a good necessarily a good thing for a variety of reasons!

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